Our Services

How MAYA Supports For
Sustainable Solutions

How we support our clients is as important as what we support. We approach our “how” with empathy, encouraging agency and co-designing with the communities we work with. This is how long-lasting change happens and community leaders are built.

Programs and Systems Analysis

We Analyze Practices, Programs, and Systems to support communities and organizations in understanding the current context and landscape in which they work. This is a set of services to identify root causes and better support children and families. We do this by:

Measuring the systems in place with qualitative and quantitative data
Building empathy by hearing from a diverse set of voices with lived experience
Defining the challenge and analyzing root causes
Imagining opportunities through collaborative brainstorming and big ideas

Strategic Planning for Community Change

Strategic Planning is a set of services that help organizations and communities reimagine how to use their assets to improve results. Examples include strategic, business, and growth planning. After helping organizations analyze their opportunities, we offer a set of services that support the essential elements of a strategic, business, or growth plan through:

Identifying desired results and indicators of success
Defining areas that the organization intends to impact
Using the Theory of Action as a framework for success
Supporting capabilities the organization does to achieve results
Enabling support systems for success over time

Change Implementation and Sustenance

Implementing, Sustaining, and Scaling Changes are the set of services that help organizations and communities design, implement, and sustain new priorities. After spending time with community and organizations and understanding the opportunity for change, we support with:

Probing the context of how an organization is working
Prototyping activities to implement and iterate
Piloting to improve priority results and indicators to determine efficacy
Project management to facilitate new implementation
Using data to monitor continuous improvement

Data-Driven Improvement

We use “disciplined inquiry” to identify, adapt, and scale promising practices and improvements. Inspired by educator Anthony Bryk’s Six Principles of Continuous Improvement, we:

Listen and build relationships with partners and community
Set up steering committees made up of practitioners and community members for sustained change
Understand the problem by seeing the systems and context
Co-develop an aim statement with the steering committee and community
Co-develop a theory of improvement with the steering committee and community
Facilitate the plan, do, study, and act process and codify learnings

Community Ownership

Community Ownership is a set of services that supports institutions to move along the continuum of community engagement. Change happens when those directly affected are empowered. Our aim is to shift power to individuals with lived experience, especially those from marginalized communities. We do this by: